People go to culinary school thinking they will be worldly known chefs and if you haven’t seen the I have two titles dad and papa and I rock them both shirt. I have worked very hard in my life to get to the level that I am at now, but nothing came to me I had to go out and get it. A lot of great people along the way have supported me and gotten me to where I am. He is right though get a job at a restaurant before you go to school, you may realize it’s not for you. As a bartender, I also agree with most chefs. Consider the ‘elite’ Yelper didn’t like the way you looked while serving them drinks, so they write a batshit crazy review dissing the profession you’ve been building upon. I don’t read reviews nor have I ever on Yelp, honestly. I just use it to find restaurants.
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Yelp can be very beneficial or I have two titles dad and papa and I rock them both shirt to a business. Harvard school of business did a case study showing that a one-star increase in restaurant reviews, can increase their bottom dollar revenue. Of course, chefs and restaurants want to avoid accountability, who wouldn’t? Yelp just makes sure they don’t. Can it be used nefariously? Yes and that’s the downside but when you get sick because of someone’s kitchen conditions or bad prep that is criticism well deserved. Food safety is of paramount importance to everyone. If waiters didn’t serve you on time, you would complain? Back in the old days if you dislike services, you just don’t return.